Rental Terms:
MALTA BEST CAR HIRE TERMS & CONDITIONS
Our rates include
Comprehensive insurance (excess and conditions apply), Third party insurance (excess and conditions apply), unlimited mileage, 24hr road assistance and breakdown service, road licensing fees, vehicle maintenance and V.A.T.
Our rates exclude
Optional insurances, excess waiver options, fuel supplied with the car, hire of baby seats, satellite navigation systems, special cleaning.
Security Deposit / Card Pre-authorisation
Renters are required to leave a security deposit as a guarantee against any damages, road contraventions etc... The required deposit will be equal to the excess amount carried by the vehicle's insurance (€150) This deposit will be blocked on the renter's credit card for a minimum period of 14 working days after which it will be dropped automatically.
Renters having insufficient funds to cover the required deposit guarantee will be required to purchase an insurance excess waiver insurance which would otherwise be optional if a sufficient deposit is available to guarantee the rental.
Clients paying in cash will still be required to present a valid credit card as a guarantee and this will be swiped with a charge of 1 cent to confirm validity of the card. Non credit card holders will be required to leave a cash deposit equal to the excess amount (€150). The deposit will be refunded by bank transfer or cheque 3 to 4 weeks after termination of rental. Any bank charges for refunds of cash deposits will be at the renter's expense.
Renters having insufficient funds to cover the required deposit guarantee will be required to purchase an insurance excess waiver insurance which would otherwise be optional if a sufficient deposit is available to guarantee the rental.
Clients paying in cash will still be required to present a valid credit card as a guarantee and this will be swiped with a charge of 1 cent to confirm validity of the card. Non credit card holders will be required to leave a cash deposit equal to the excess amount (€150). The deposit will be refunded by bank transfer or cheque 3 to 4 weeks after termination of rental. Any bank charges for refunds of cash deposits will be at the renter's expense.
Fuel Policy
Collect Full - Return Full
Late returns
Vehicles returned later than the time or place stipulated on the rental agreement contract, irrespective of the time of commencement of rental, will be given a grace period of one hour, after which a full day's rental will be charged. Additional collection fees, administrative and out of hours charges may also be applicable if a vehicle is returned late without prior notice.
The same clause will apply to rentals terminated at a different location than stipulated on the rental contract.
The same clause will apply to rentals terminated at a different location than stipulated on the rental contract.
Condition of vehicle on return
Vehicle must be returned in the same condition as when rented except for expected dust, dirt, wear & tear. Charges will apply to for cars returned with wet upholstery and/or excessive dirt and stains requiring special cleaning.
Standard rental insurance and optional insurances
Age Requirements
Our standard policy covers drivers aged between 25 and 70 years. A full license held for at least 2 years must be presented at time of rental. Young drivers aged 21-24 years and mature drivers aged 71-75 years may be insured at a daily premium charge. For drivers aged 21-24 and over 70 of age, there is a EUR 350 insurance excess.
Additional Driver Insurance
This insurance is optionally available at a daily charge to cover more than one driver on the rented vehicle during the rental duration. All additional drivers must present their driving license at time of rental to be insured.
Personal belongings
Any vehicles left in the car during or at the end of a rental are the renter's responsibility. We will not be held liable for any damage, loss or theft of any belongings left in the rented vehicle.
The excess amounts for which renters are responsible are determined by the rental company and not by the insurance company.
The excess amounts for which renters are responsible are determined by the rental company and not by the insurance company.
General conditions of hire, optional services & rental extras
Vehicle delivery & collection
We offer a vehicle delivery and collection service to any location or address in Malta for no charge.
Baby Seat Rentals
Child seats, newborn baby seats and child booster seats are available for hire at a daily charge. These must be ordered in advance when making your reservation.
Clients are advised that our staff do not fit baby seats in the car. Baby seats must be fitted by the renter.
Clients are advised that our staff do not fit baby seats in the car. Baby seats must be fitted by the renter.
24hr Road assistance & breakdown service
This service is provided by our contracted road assistance company and is offered free of charge with all our rentals. In case of any breakdown, damage, flat tyre, mechanical fault, vehicle malfunction or any other reason requiring assistance, our contractors are to be contacted to send the required assistance. The phone number is provided with the vehicle key tag.
Flat & punctured tyres
The 24hr road assistance contractors will provide free assistance to replace a flat tyre with the spare wheel; however tyres, rims and wheels are not covered by the standard rental insurance. Tyres, wheels and/or rims damaged during rental are at the renters' expense.
Parking tickets / Traffic violations / Overspeeding Fines
Any parking tickets, traffic offences, over speeding fines or contraventions will automatically be charged to the renter's credit card during or after time of rental either by the company or directly by the local enforcement services.
An administration fee of 10 euro + 18% tax (€11.80) applies to any and each contraventions paid by the company on the renter's behalf.
An administration fee of 10 euro + 18% tax (€11.80) applies to any and each contraventions paid by the company on the renter's behalf.
CVA charges (traffic congestion)
A vehicle traffic congestion charge may apply if the vehicle is driven into Valletta city centre. This charge normally amounts from 1 to 4 euro depending on duration of stay in Valletta centre. An administration fee of up to €5.00 is payable for any CVA charges paid on the renters behalf. All CVA related charges will be automatically charged to the renter's credit card, usually one to two months after termination of rental.
Lost & Stolen car keys
Car keys are not covered by the vehicle's insurance. The renter is responsible for any loss or damage to the car key during rental. In cases where a vehicle is locked inside the car or lost a charge will apply for delivery of the spare key and any work involved to replace the lost key. In the event that the car key is lost, the renter is required to file a police report and will be responsible for the cost to replace, cut and recode the key(s). A charge for loss of use of the vehicle may also apply since the vehicle cannot be rented out without a spare key.
Disclaimer: Car Stereos / CD / radio cassette players
Vehicle descriptions may include features such as car radio/stereo/CD player however the cost of installing, repairing or replacing these features is not built into the rental charges.
The above terms & conditions are part of the rental conditions on the rear of our rental agreement which should be read at time of rental.